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ITAM - Hardware: Overview

The Hardware Overview report provides a high-level view of device lifecycle, supportability, and warranty status across your environment. This report helps IT teams identify aging hardware, monitor device warranty coverage, and prioritize refresh initiatives based on hardware age and support status.

Lifecycle & Supportability

The Lifecycle & Supportability section provides insight into the age and longevity of hardware assets within the organization.

By CPU Manufacturer

Displays the distribution of devices grouped by CPU manufacturer, including Intel, AMD, and other processor vendors.

Devices are categorized based on processor age:

  • Released < 3 years ago – Modern hardware with the longest expected support lifecycle.
  • Released 3–5 years ago – Mid-life hardware that may require future refresh planning.
  • Released > 5 years ago – Older hardware that may be approaching end-of-life, reduced performance expectations, or limited vendor support.

This view helps organizations understand the overall health and age profile of their device fleet.

CPU Age Distribution

Provides an overall breakdown of device counts based on CPU age.

This visualization helps identify:

  • The percentage of devices using modern hardware.
  • Older devices that may require replacement planning.
  • Opportunities to improve performance, security, and supportability through hardware refresh initiatives.

Warranty

The Warranty section summarizes warranty coverage across discovered devices, helping organizations proactively manage hardware support and replacement planning.

Key Metrics

Total Devices
The total number of devices included in warranty analysis.

Total Devices Out of Warranty
The number of devices with expired manufacturer warranty coverage.

Devices Approaching End of Warranty
The number of devices nearing warranty expiration and requiring future planning.

Warranty Distribution by Manufacturer

Provides a breakdown of warranty status by hardware manufacturer.

Devices are categorized as:

  • Out of Warranty – Warranty coverage has expired.
  • Approaching End of Warranty – Warranty coverage is nearing expiration.

This view helps IT teams identify which manufacturers or device groups may require attention and supports budgeting for upcoming hardware replacements.

View All Warranties

Selecting View All Warranties opens a detailed warranty inventory report found in Hardware Warranty , providing additional device-level warranty information, expiration dates, and support details.