--- title: "Integrations : SaaS : JAMF Pro" description: Adding the Jamf Cloud Devices Integration and its Associated Insights --- [Skip to content](https://support.block64.com/integrations/saas/jamf#main-content) [Customer Portal](https://customerportal.block64.com/tickets-view?hsLang=en) [![Logo - dark](https://support.block64.com/hs-fs/hubfs/Logo%20-%20dark.png?width=350&height=86&name=Logo%20-%20dark.png)](https://support.block64.com/?hsLang=en) - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) Open main navigation Close main navigation - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) - - [Customer Portal](https://customerportal.block64.com/tickets-view) - [Submit a Support Request](https://support.block64.com/kb-tickets/new) [Submit a Support Request](https://support.block64.com/kb-tickets/new?hsLang=en) How can we assist you today? - There are no suggestions because the search field is empty. 1. [Block 64 Support Center](https://support.block64.com/?hsLang=en) 2. [Documentation](https://support.block64.com/documentation?hsLang=en) 3. [Integrations](https://support.block64.com/documentation?hsLang=en#integrations) # Integrations : SaaS : JAMF Pro ## Adding the Jamf Pro Devices Integration and its Associated Insights ### Overview The **JAMF Pro** connection in Block 64 Insights enables secure, read-only access to data from your JAMF Cloud environment. Once connected, a new site called **Jamf Pro Devices** will be created in Block 64 Insights. This site provides insights similar to other device-focused connectors, including: - **Devices** – Inventory of all devices managed by Jamf Pro. - **Software Installed on Device** – Application inventory and versions installed on managed endpoints. - **Disk Size** – Storage capacity and utilization details for devices. - **SSL Certs** – Information on device certificates and expiration status. - **Warranty** – Hardware warranty details for supported devices. ### The credentials needed for this Integration For this customer-managed integration, you will be creating an API role and API client in the Jamf Cloud environment. The API role will roll up the following privileges: - **Read** Accounts - **Read** Advanced User Searches - **Read** Advanced Computer Searches - **Read** Computers - **Read** Users - **Read** Static User Groups - **Read** Smart User Groups More details on API roles and clients are at [JAMF Pro – API Roles and Clients.](https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/API_Roles_and_Clients.html) ### How to add this Integration 1. Log into JAMF Cloud as an administrator. 2. Note your **JAMF Cloud domain** from the URL (e.g., block64example.jamfcloud.com). You will need this when registering the integration. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-33-30-5501-PM.png?width=400&height=173&name=image-png-Aug-19-2025-08-33-30-5501-PM.png)     3. Go to **Settings** → **API Roles** **and Clients**. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-08-10-5407-PM.png?width=670&height=244&name=image-png-Aug-19-2025-08-08-10-5407-PM.png)     4. On the **API Roles** tab, click **+ New**. - Name the role (e.g., ***Block 64 Read-Only Role***). **![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-15-35-1333-PM.png?width=670&height=357&name=image-png-Aug-19-2025-08-15-35-1333-PM.png)** - Assign the privileges listed above. - Read Accounts - Read Advanced User Searches - Read Advanced Computer Searches - Read Computers, Read Mobile Devices - Read Users - Read Static User Groups - Read Smart User Groups) - Click **Save**.     5. On the **API Roles and Clients** tab, click **+ New**. - Name the client (e.g., ***Block 64 Read-Only Client***). ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-21-27-4576-PM.png?width=670&height=357&name=image-png-Aug-19-2025-08-21-27-4576-PM.png) - Assign it the role you just created. - Click **Save**.     6. You will be presented with your API client's **Client ID** and a button to retrieve the client's **Client Secret**.  - Copy the **Client ID** and click to retrieve the **Client Secret**. Save both for later. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-25-27-1427-PM.png?width=670&height=359&name=image-png-Aug-19-2025-08-25-27-1427-PM.png)     7. In the Block 64 Insights app: - Click the **Settings** cog (top-right) → **Integrations**. - Click **Connect** for JAMF Pro. - Enter your **Client ID**, **Client Secret**, and **Domain**. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-08-28-52-9137-PM.png?width=670&height=359&name=image-png-Aug-19-2025-08-28-52-9137-PM.png) - Click **Connect** to finalize setup. ### Why is this Integration failing? Common causes for failure include: - **Short token lifetime** – By default, the JAMF API client token is valid for only 60 seconds, which may be too short for large environments. Try increasing the token lifetime to **300 seconds**. - **Incorrect credentials** – Verify the Client ID, Client Secret, and Domain entered in Block 64 match the values from JAMF Cloud. - **Insufficient privileges** – Ensure the API Role has all required read privileges assigned. ### How to remove this Integration **From Block 64:** You can disable this integration temporarily by clicking on the **Enable** switch in the integration. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-06-2025-04-49-40-5845-PM.png?width=523&height=38&name=image-png-Aug-06-2025-04-49-40-5845-PM.png) Alternatively, you can disconnect the integration entirely by clicking on the **Disconnect** button. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-06-2025-04-48-58-4528-PM.png?width=670&height=170&name=image-png-Aug-06-2025-04-48-58-4528-PM.png) **From JAMF Cloud:** 1. Log into **JAMF Cloud** as an administrator. 2. Go to **Settings → API Roles and Clients**. 3. Delete or disable the API Client created for Block 64. 4. 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