--- title: "Integrations : SaaS : Atlassian" description: "Integrations : SaaS : Atlassian" --- [Skip to content](https://support.block64.com/integrations/saas/atlassian#main-content) [Customer Portal](https://customerportal.block64.com/tickets-view?hsLang=en) [![Logo - dark](https://support.block64.com/hs-fs/hubfs/Logo%20-%20dark.png?width=350&height=86&name=Logo%20-%20dark.png)](https://support.block64.com/?hsLang=en) - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) Open main navigation Close main navigation - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) - - [Customer Portal](https://customerportal.block64.com/tickets-view) - [Submit a Support Request](https://support.block64.com/kb-tickets/new) [Submit a Support Request](https://support.block64.com/kb-tickets/new?hsLang=en) How can we assist you today? - There are no suggestions because the search field is empty. 1. [Block 64 Support Center](https://support.block64.com/?hsLang=en) 2. [Documentation](https://support.block64.com/documentation?hsLang=en) 3. [Integrations](https://support.block64.com/documentation?hsLang=en#integrations) # Integrations : SaaS : Atlassian ## Adding the Atlassian Integration and Its Associated Insights ### Overview The **Atlassian** connection in Block 64 enables secure, read-only access to data from Atlassian tools such as Jira and Confluence. This integration collects information about projects, issues, workflows, and documentation, supporting visibility into development processes and team collaboration. Once connected, the data collected from this integration appears in the following **Block 64 Insights** reports: - **Reports → SaaS → Usage** – Displays usage and adoption of Atlassian products across the organization. - **Reports → SaaS → Licensing** – Shows license allocation and usage metrics for Atlassian tools. - **Reports → SaaS → Productivity** – Provides visibility into projects, issues, and collaboration trends. ### The credentials needed for this Integration To set up this integration, you’ll need the following from your Atlassian admin console: - **Organization ID** – Unique identifier for your Atlassian organization. - **Unscoped API Key** – API key created with permission scopes that allow access to all required API endpoints for Jira, Confluence, and other Atlassian services. ### Create an **Unscoped API Key** (Atlassian Cloud) To create an API key without scopes: 1. Go to [admin.atlassian.com](http://admin.atlassian.com/). Select your organization if you have more than one. 2. Select **Settings** \> **API keys**. 3. Select **Create API key**. 4. Select **API keys without scopes**. 5. Select **Create API key**. 6. Review your API key scope information. 7. Select **Create** to save the API key. 8. **Copy your API key** and save it somewhere safe. You can't recover the API key later. As a security precaution, Atlassian doesn't store your API key value. For additional information on Atlassian API configuration and usage, refer to the [official Atlassian documentation](https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/). ### Find your **Organization ID** - In **admin.atlassian.com**, open your org and copy the ID from the URL: `https://admin.atlassian.com/o/` - Or go to **Settings → Organization details** and copy **Organization ID**. > If you don’t see **API keys** or the **Unscoped** option, verify you’re an **Organization Admin** or check with your Atlassian admin to enable Org API keys. ### How to add this Integration 1. In the Block 64 Insights portal, navigate to **Integrations**. 2. Select **Atlassian** and click **Connect**. 3. Enter the following information: - **Organization ID** – Found in your Atlassian admin console. - **Unscoped API Key** – Generated in Atlassian with the required permission scopes for all API endpoints. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-19-2025-09-34-48-1006-PM.png?width=670&height=328&name=image-png-Aug-19-2025-09-34-48-1006-PM.png) 4. Click **Connect** to finalize setup. ### Why is this Integration failing? If the integration isn’t working, it’s usually caused by: - **Invalid credentials** – The Organization ID or API Key entered may be incorrect. - **Expired or revoked API Key** – The API Key may have been regenerated in Atlassian without updating it in Block 64. - **Insufficient permission scopes** – The API Key must be unscoped and include all required endpoints; scoped or restricted keys may block data collection. **To fix this:** - Double-check that the Organization ID matches the value in your Atlassian admin console. - Verify that the API Key is unscoped and has the necessary permission scopes. - If you regenerate the API Key, update it in Block 64 immediately. ### How to remove this Integration **From Block 64:** You can disable this integration temporarily by clicking on the **Enable** switch in the integration. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-06-2025-04-49-40-5845-PM.png?width=523&height=38&name=image-png-Aug-06-2025-04-49-40-5845-PM.png) Alternatively, you can disconnect the integration entirely by clicking on the **Disconnect** button. ![](https://support.block64.com/hs-fs/hubfs/image-png-Aug-06-2025-04-48-58-4528-PM.png?width=670&height=170&name=image-png-Aug-06-2025-04-48-58-4528-PM.png) **From Atlassian:** 1. Sign in to your Atlassian admin console. 2. Navigate to the **API Keys** section. 3. 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