--- title: Having Issues with the Discovery Application? description: Having Issues with Installation? --- [Skip to content](https://support.block64.com/having-issues-with-installation-1#main-content) [Customer Portal](https://customerportal.block64.com/tickets-view?hsLang=en) [![Logo - dark](https://support.block64.com/hs-fs/hubfs/Logo%20-%20dark.png?width=350&height=86&name=Logo%20-%20dark.png)](https://support.block64.com/?hsLang=en) - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) Open main navigation Close main navigation - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) - - [Customer Portal](https://customerportal.block64.com/tickets-view) - [Submit a Support Request](https://support.block64.com/kb-tickets/new) [Submit a Support Request](https://support.block64.com/kb-tickets/new?hsLang=en) How can we assist you today? - There are no suggestions because the search field is empty. 1. [Block 64 Support Center](https://support.block64.com/?hsLang=en) 2. [Getting Started](https://support.block64.com/getting-started?hsLang=en) 3. [Discovery Application Installation](https://support.block64.com/getting-started?hsLang=en#discovery-application-installation) # Having Issues with the Discovery Application? If you experience issues during the installation or configuration of the Discovery Application, our **Troubleshooting** section is your first stop. Here you’ll find detailed guides addressing common errors and quick fixes that streamline the setup process. If the provided solutions don’t resolve your issue, don’t hesitate to contact our Support Team for personalized assistance. 🔗 [Visit our Troubleshooting section](https://support.block64.com/troubleshooting?hsLang=en) - [Getting Started](https://support.block64.com/getting-started?hsLang=en#main-content) - [Free Trial Onboarding](https://support.block64.com/getting-started?hsLang=en#free-trial-onboarding) - [Start Your Subscription](https://support.block64.com/getting-started?hsLang=en#start-your-subscription) - [Discovery Application Installation](https://support.block64.com/getting-started?hsLang=en#discovery-application-installation) - [Discovery Appliance Setup](https://support.block64.com/getting-started?hsLang=en#discovery-appliance-setup) - [Discovery Agent Deployment](https://support.block64.com/getting-started?hsLang=en#discovery-agent-deployment) - [Insights Reports](https://support.block64.com/insights-reports?hsLang=en#main-content) - [IT Asset Management](https://support.block64.com/insights-reports?hsLang=en#it-asset-management) - [Security](https://support.block64.com/insights-reports?hsLang=en#security) - [Cloud & Infrastructure](https://support.block64.com/insights-reports?hsLang=en#cloud-infrastructure) - [Legacy Combine User Guide](https://support.block64.com/insights-reports?hsLang=en#legacy-combine-user-guide) - [Troubleshooting](https://support.block64.com/troubleshooting?hsLang=en#main-content) - [Discovery: Insights Portal](https://support.block64.com/troubleshooting?hsLang=en#discovery-insights-portal) - [Insights Calculations](https://support.block64.com/troubleshooting?hsLang=en#insights-calculations) - [Discovery: Block 64 Windows Application](https://support.block64.com/troubleshooting?hsLang=en#discovery-block-64-windows-application) - [Discovery: BlockBox Appliance](https://support.block64.com/troubleshooting?hsLang=en#discovery-blockbox-appliance) - [Block 64 Discovery Agent](https://support.block64.com/troubleshooting?hsLang=en#block-64-discovery-agent) - [Documentation](https://support.block64.com/documentation?hsLang=en#main-content) - [Insights: Integrations](https://support.block64.com/documentation?hsLang=en#insights-integrations) - [Privacy and Security](https://support.block64.com/documentation?hsLang=en#privacy-and-security) - [Block 64 API](https://support.block64.com/documentation?hsLang=en#block-64-api) - [Discovery: General Knowledge](https://support.block64.com/documentation?hsLang=en#discovery-general-knowledge) - [FAQs](https://support.block64.com/faqs?hsLang=en#main-content) - [Security](https://support.block64.com/faqs?hsLang=en#security) - [Block 64 Discovery](https://support.block64.com/faqs?hsLang=en#block-64-discovery) - [New Features & Updates](https://support.block64.com/new-features-updates?hsLang=en#main-content) - [New Features & Updates](https://support.block64.com/new-features-updates?hsLang=en#new-features-updates) - [Combine](https://support.block64.com/new-features-updates?hsLang=en#combine) - [Block 64 Discovery](https://support.block64.com/new-features-updates?hsLang=en#block-64-discovery) - [Remote Discovery Agent](https://support.block64.com/new-features-updates?hsLang=en#remote-discovery-agent) - [Combine API](https://support.block64.com/new-features-updates?hsLang=en#combine-api) - [BlockBox Virtual Appliance](https://support.block64.com/new-features-updates?hsLang=en#blockbox-virtual-appliance) [![Logomark - dark](https://support.block64.com/hs-fs/hubfs/Logomark%20-%20dark.png?width=60&height=96&name=Logomark%20-%20dark.png "Logomark - dark")](http://block64.com) 300 Geary Ave, Toronto, ON M6H 2C5, Canada +1 800-875-5260 [www.block64.com](https://www.block64.com/)