--- title: Block 64 & Endpoint security description: Block 64 & endpoint security --- [Skip to content](https://support.block64.com/block-64-endpoint-security#main-content) [Customer Portal](https://customerportal.block64.com/tickets-view?hsLang=en) [![Logo - dark](https://support.block64.com/hs-fs/hubfs/Logo%20-%20dark.png?width=350&height=86&name=Logo%20-%20dark.png)](https://support.block64.com/?hsLang=en) - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) Open main navigation Close main navigation - [Home](https://support.block64.com/) - [Insights Portal](https://insights.block64.com/login) - Platform Show submenu for Platform - [Block 64](https://www.block64.com/) - [Why Block 64?](https://www.block64.com/#:~:text=What%20makes%2CBlock%2064%20different) - Solutions Show submenu for Solutions - [Unified Visibility](https://www.block64.com/solutions/unified-visibility) - [Cost Optimization](https://www.block64.com/solutions/cost-optimization) - [Proactive Security](https://www.block64.com/solutions/proactive-security) - [Compliance](https://www.block64.com/solutions/continuous-compliance) - Learn Show submenu for Learn - [Quick Start Guides](https://support.block64.com/getting-started) - [Integrations](https://support.block64.com/documentation#integrations) - [Blog](https://www.block64.com/blog) - Support Show submenu for Support - [Trust Center](https://trust.block64.com/) - [Service Health](https://status.block64.com/) - [Partners](https://www.block64.com/partners) - [Contact Us](https://www.block64.com/contact) - [Pricing](https://www.block64.com/pricing) - [Get Started Free](https://www.block64.com/free-trial) - - [Customer Portal](https://customerportal.block64.com/tickets-view) - [Submit a Support Request](https://support.block64.com/kb-tickets/new) [Submit a Support Request](https://support.block64.com/kb-tickets/new?hsLang=en) How can we assist you today? - There are no suggestions because the search field is empty. 1. [Block 64 Support Center](https://support.block64.com/?hsLang=en) 2. [Documentation](https://support.block64.com/documentation?hsLang=en) 3. [Discovery: General Knowledge](https://support.block64.com/documentation?hsLang=en#discovery-general-knowledge) # Block 64 & Endpoint security ### Why Alerts Happen On the network ![](https://support.block64.com/hs-fs/hubfs/Knowledge%20Base%20Import/14529185358231.png?width=313&height=257&name=14529185358231.png)Since our main discovery solutions do not require agents, they might be perceived by certain security systems as potentially harmful. This issue can be quickly resolved by including exclusion details in those security products. Ideally, the IP address of the host computer or device is already recognized as trustworthy through group or security policies. However, if it is not, notifications, which are generally harmless, may occasionally arise. #### On the host computer (for the Windows application) Again, due to our agentless nature, we construct our inventory methodologies in real-time. This can result in what an endpoint security product believes to be a real-time threat. ### What To Do > **The best defense is to ensure that your security team is aware that this activity is happening and that this traffic is expected prior to deployment.** This way, provisions can be put in place - most times very quickly - that allow the discovery and inventory to proceed unimpeded. #### On the network or endpoints being inventoried ![](https://support.block64.com/hubfs/Knowledge%20Base%20Import/14529205902615.png) As long as the appropriate network ports are accessible (as per the technical prework provided... see [here](https://48442220.hs-sites.com/what-ports-does-the-blockbox-virtual-appliance-leverage?hsLang=en) for further detail) and that the host computer or appliance's IP address has been added to an exception list, we should be able to complete the inventory without issue! #### On the host computer (for the Windows application) Make sure to exclude the application folder from all endpoint security scans and threat prevention. Typically that folder is at `C:\Program Files (x86)\Block 64 Corporation\Block 64 Discovery` or `C:\Program Files (x86)\Block 64\Block` ### **How we work with Endpoint Security Vendors** We’ve worked with vendors like Symantec, McAfee, and even Microsoft’s ATP team to ensure our software is not mistaken for malicious traffic, which has been successful to date, but we’d love to better understand the nature of any alerts you may have received to take any necessary action on our end – if you are amenable, that is! - [Getting Started](https://support.block64.com/getting-started?hsLang=en#main-content) - [Free Trial Onboarding](https://support.block64.com/getting-started?hsLang=en#free-trial-onboarding) - [Start Your Subscription](https://support.block64.com/getting-started?hsLang=en#start-your-subscription) - [Discovery Application Installation](https://support.block64.com/getting-started?hsLang=en#discovery-application-installation) - [Discovery Appliance Setup](https://support.block64.com/getting-started?hsLang=en#discovery-appliance-setup) - [Discovery Agent Deployment](https://support.block64.com/getting-started?hsLang=en#discovery-agent-deployment) - [Insights Reports](https://support.block64.com/insights-reports?hsLang=en#main-content) - [IT Asset Management](https://support.block64.com/insights-reports?hsLang=en#it-asset-management) - [Security](https://support.block64.com/insights-reports?hsLang=en#security) - [Cloud & Infrastructure](https://support.block64.com/insights-reports?hsLang=en#cloud-infrastructure) - [Legacy Combine User Guide](https://support.block64.com/insights-reports?hsLang=en#legacy-combine-user-guide) - [Troubleshooting](https://support.block64.com/troubleshooting?hsLang=en#main-content) - [Discovery: Insights Portal](https://support.block64.com/troubleshooting?hsLang=en#discovery-insights-portal) - [Insights Calculations](https://support.block64.com/troubleshooting?hsLang=en#insights-calculations) - [Discovery: Block 64 Windows Application](https://support.block64.com/troubleshooting?hsLang=en#discovery-block-64-windows-application) - [Discovery: BlockBox Appliance](https://support.block64.com/troubleshooting?hsLang=en#discovery-blockbox-appliance) - [Block 64 Discovery Agent](https://support.block64.com/troubleshooting?hsLang=en#block-64-discovery-agent) - [Documentation](https://support.block64.com/documentation?hsLang=en#main-content) - [Insights: Integrations](https://support.block64.com/documentation?hsLang=en#insights-integrations) - [Privacy and Security](https://support.block64.com/documentation?hsLang=en#privacy-and-security) - [Block 64 API](https://support.block64.com/documentation?hsLang=en#block-64-api) - [Discovery: General Knowledge](https://support.block64.com/documentation?hsLang=en#discovery-general-knowledge) - [FAQs](https://support.block64.com/faqs?hsLang=en#main-content) - [Security](https://support.block64.com/faqs?hsLang=en#security) - [Block 64 Discovery](https://support.block64.com/faqs?hsLang=en#block-64-discovery) - [New Features & Updates](https://support.block64.com/new-features-updates?hsLang=en#main-content) - [New Features & Updates](https://support.block64.com/new-features-updates?hsLang=en#new-features-updates) - [Combine](https://support.block64.com/new-features-updates?hsLang=en#combine) - [Block 64 Discovery](https://support.block64.com/new-features-updates?hsLang=en#block-64-discovery) - [Remote Discovery Agent](https://support.block64.com/new-features-updates?hsLang=en#remote-discovery-agent) - [Combine API](https://support.block64.com/new-features-updates?hsLang=en#combine-api) - [BlockBox Virtual Appliance](https://support.block64.com/new-features-updates?hsLang=en#blockbox-virtual-appliance) [![Logomark - dark](https://support.block64.com/hs-fs/hubfs/Logomark%20-%20dark.png?width=60&height=96&name=Logomark%20-%20dark.png "Logomark - dark")](http://block64.com) 300 Geary Ave, Toronto, ON M6H 2C5, Canada +1 800-875-5260 [www.block64.com](https://www.block64.com/)